Our customers are happy. You can be too.
To Whom It May Concern:
I’m writing to tell you how pleased I am with the service and support I’ve received from your company over the past year.
In the days before HALE, when I had any type of phone/internet provider complications, I would have to jump through hoops to get the correct support from the provider, while sometimes even wasting entire days on hold.
Since teaming up with HALE Communications I’ve been stress free and able to complete my day-to-day responsibilities because the HALE Communications team is my problem/resolution liaison.
It just takes one email from me to HALE, and I know that the problem will be fixed as quickly and painlessly as possible. What a relief for me as a one person IT department to know I’m in capable hands.
Hats off to the HALE team!
Your VERY satisfied customer
- Syndi at a Law Office
I just wanted to take a moment to tell you how happy we have been with the WCS circuits that we obtained through HALE Communications.
Our company has been growing at an incredible rate and that, combined with the government requirement surrounding 5010 submissions for our files created quite a strain on our existing circuits last year. Not only did HALE/WCS work with us to obtain new circuits expeditiously, they also worked with us to change some of our dedicated outbound circuits over to dedicated inbound circuits to handle the tripling of our normal inbound call rate. Their expertise also created a Supertrunk for us and setup DTO so that our overflow calls were able to route through our Disaster Recovery circuits to be able to handle a large number of calls that would have otherwise been lost.
As always Lindie and the HALE team, worked diligently on our behalf with the WCS Support to ensure that all of these changes went as smoothly as possible. These two Support Teams were also able to resolve any issue that did arise quickly and professionally while keeping us informed of every step along the way.
I know that when our current contracts are approaching their end date, I will be recommending to our Management to renew them. The combination of competitive rates and the level of support that we have received makes this an easy choice for me.
- Casey at an Electronic Data Interchange (EDI) clearinghouse
Using their experience, knowledge and relationships in the industry HALE Communications provided a valuable service by helping us get control over the money and time we spend on our telephone and data services. The care and responsiveness they provide is the complete opposite of our typical past experiences working with utility vendors.
- Marty at a Petroleum Company
HALE Communications is great to work with! We work with HALE for many of our customers and they are invaluable in helping our company be a full line telecommunications business.
- Gary at a Telecom Company
Our company has had great experiences partnering with HALE Communications. Our mutual customers love the experience because they don’t have to deal with the headaches that the phone company and Internet providers can present to the end user. HALE Communications knows how to cut through the red tape to get the customers what they need when they need it, for the life of the contract. Our mutual customers love the fact that they have a great resource on their side at no additional cost. I would recommend HALE Communications to any of my customers because I know they will get the excellent service that they deserve.
- Jereme at a Telecom Company
HALE Communications has been a long-standing strategic partner of our company for many years. As the telecommunications industry constantly changes, we have always relied on HALE Communications’ expertise to help serve our customers. A key element we look for in a telecommunications partner is communication. We are a company that is known for great communications with our customers and HALE Communications has aligned with that goal to go “above and beyond” in providing great service and superb communication to our client base. Thank you HALE Communications for your service to our customers!
- Jason at an IT Firm
We setup our Saint Louis, Missouri office in December 2012. Some might take for granted the many requirements to get an office ready for regular business transactions. Thankfully, HALE Communications does not. They were there to help us set up our in-office network and have assisted at each step along the way. From initially diagnosing our situation and lending their expertise, to arranging for our installation and offering follow-up support to all of our questions and concerns, the team at HALE Communications is top-notch in their attentiveness, product and service knowledge, and customer service. They come highly recommended from our company to yours.
- Courtney at an International Trade and Development Company
Since we started using HALE Communications as our data and phone service provider we have seen substantial savings, increased bandwidth and great customer service. We now have a single point of contact and no longer have to deal with the telecom companies directly. Compared to how we previously tried to handle everything on our own the service is excellent. I would recommend Hale Communications to everyone.
- Luke at a Furniture Store
We have been doing business with HALE Communication for over 5 years. We are very pleased with the quality, attentiveness, and responsiveness of their services. They are instrumental in helping our businesses with every aspect of our communication needs and are a valuable asset to our company. We will continue to work with and refer HALE Communications to our colleagues for years to come!!
- Dan at an Automotive Group